Built for PayPal Seller Protection

Stop PayPal holds.
Sync tracking automatically.

Syncipal sends tracking numbers from your fulfilled Shopify orders straight to PayPal in real time, with no manual work. Get your money released sooner and stay eligible for Seller Protection.

7-day free trial Unlimited syncing Set up in 2 minutes
Dashboard
Your PayPal tracking sync at a glance.
Syncing automatically · PayPal seller@store.com · Last synced 2m ago · Carrier mapping on Manage
Synced to PayPal Last 30 days
1,284
7 orders in the sync queue · updates live

Historical Sync

Catch up on PayPal tracking for orders you have already fulfilled, back to any date you choose.

Run sync

Recent activity

View all
#1042· synced ·9400 1111 22222m ago
#1041· in progress ·1Z999AA1012m ago
#1039· synced ·7712 0043 118018m ago
#1037· needs attention31m ago

Needs attention

2
#1037Map carrier
Carrier not recognized by PayPal
#1031Retry
Sync failed. Retry or contact support.
Everything you need

What Syncipal does

When you fulfill an order, Syncipal sends its tracking to PayPal, so your account has the proof it needs to release funds.

Real-time auto-sync

The moment an order is fulfilled, its tracking number goes to PayPal. No exports, no spreadsheets, no copy and paste.

Smart carrier mapping

We match any Shopify carrier name to a carrier PayPal recognizes, so your tracking gets accepted the first time.

Historical sync

Backfill tracking for orders you fulfilled before installing, up to 100,000 orders, going back to any date you pick.

Status for every order

See what synced, what's still in progress, and what needs attention. Retry a failed sync or fix a carrier from one place.

Seller Protection ready

Valid tracking keeps your transactions eligible for PayPal Seller Protection if a dispute ever comes up.

Faster fund release

Proof of shipment is the number one thing PayPal looks for before releasing held funds. Syncipal gets it there for you.

How it works

Three steps to set up

1

Connect PayPal

Install from the Shopify App Store and link your PayPal account in one secure click.

2

We watch your fulfillments

Syncipal spots every fulfilled order and reads its tracking number and carrier in real time.

3

Tracking lands in PayPal

We send the carrier and tracking number to PayPal for you, on every single order.

Pricing

Flat monthly pricing

Unlimited syncing, no per-order fees, and no surprises.

Syncipal
$8.99 / month
7-day free trial, cancel anytime
  • Unlimited tracking syncing
  • Real-time auto-sync
  • Carrier mapping & routing rules
  • Historical sync for past orders
  • Email support
Start free trial
FAQ

Questions, answered

How does Syncipal stop PayPal from holding my money?

PayPal often holds funds until it has proof an order shipped. When you fulfill an order in Shopify, Syncipal sends the tracking number and carrier to the matching PayPal transaction right away. That is the evidence PayPal looks for to release funds and keep the order eligible for Seller Protection.

Which orders does it sync?

Orders paid through PayPal. When an order is fulfilled, Syncipal finds the PayPal transaction behind it and attaches the tracking number and carrier. Orders paid with other gateways are skipped.

Do I have to do anything after connecting?

No. Once your PayPal account is linked, syncing happens automatically on every fulfillment. You only step in when an order needs attention, like a carrier PayPal doesn't recognize.

What if PayPal doesn't recognize my carrier?

Syncipal matches common Shopify carrier names to the ones PayPal accepts. For an unusual carrier, you can add a routing rule so it maps correctly next time. You can also contact us and we'll help set it up.

Can I sync orders I fulfilled before installing?

Yes. Historical sync backfills tracking for past orders, going back to any date you choose, so older orders get their proof of shipment too.

How much does it cost?

$8.99 per month with unlimited syncing and a 7-day free trial. Billing runs through your Shopify invoice, and you can cancel anytime.

Is connecting my PayPal account safe?

You connect through PayPal's own secure sign-in, so Syncipal never sees your password. You can disconnect from the dashboard whenever you want.

Stop chasing PayPal holds

Connect PayPal once, and tracking syncs itself on every order you fulfill.

Add Syncipal to Shopify